RETURN/EXCHANGE POLICY
RETURN POLICY
We do offer returns on Safariland products within 15 days of delivery. Items being returned must not have been used and must be in new condition. Due to the custom nature of Safariland holster products, we do apply a 30% restocking fee on holsters. A 15% restocking fee applies to all other products categories.
To complete the process for a return:
1. Contact us, via phone (902)468-5367 or email info@safarilandcanada.ca to submit your request for a return.
2. Send your item to us (freight is the responsibility of the customer).
3. Once we receive the item, we will apply the 20% restocking fee and contact you with your return total.
** If you have received an incorrect item, please contact us right away and we will give direction on how to submit for return.
EXCHANGE POLICY
We do offer exchanges on Safariland products within 15 days of delivery. Items being returned must not have been used and must be in new condition. Due to the custom nature of Safariland holster products, we do apply a 30% restocking fee on holsters. A 15% restocking fee applies to all other products categories.
To complete the process for an exchange:
1. Contact us, via phone (902)468-5367 or email info@safarilandcanada.ca to submit your request for an exchange.
2. Send your item to us (freight is the responsibility of the customer).
3. If the new items are non-stock items we will place the order once we receive the old items.
4. The customer is responsible for the price difference if the new item is a higher price. You will be issued a refund if the cost of the new item is lower.
5. The customer will be responsible for the cost of freight to send the new item. The cost of the freight will be the flat rate of $15.99 plus applicable tax.
** If you have received an incorrect item, please contact us right away and we will give direction on how to submit for an exchange.
We do offer returns on Safariland products within 15 days of delivery. Items being returned must not have been used and must be in new condition. Due to the custom nature of Safariland holster products, we do apply a 30% restocking fee on holsters. A 15% restocking fee applies to all other products categories.
To complete the process for a return:
1. Contact us, via phone (902)468-5367 or email info@safarilandcanada.ca to submit your request for a return.
2. Send your item to us (freight is the responsibility of the customer).
3. Once we receive the item, we will apply the 20% restocking fee and contact you with your return total.
** If you have received an incorrect item, please contact us right away and we will give direction on how to submit for return.
EXCHANGE POLICY
We do offer exchanges on Safariland products within 15 days of delivery. Items being returned must not have been used and must be in new condition. Due to the custom nature of Safariland holster products, we do apply a 30% restocking fee on holsters. A 15% restocking fee applies to all other products categories.
To complete the process for an exchange:
1. Contact us, via phone (902)468-5367 or email info@safarilandcanada.ca to submit your request for an exchange.
2. Send your item to us (freight is the responsibility of the customer).
3. If the new items are non-stock items we will place the order once we receive the old items.
4. The customer is responsible for the price difference if the new item is a higher price. You will be issued a refund if the cost of the new item is lower.
5. The customer will be responsible for the cost of freight to send the new item. The cost of the freight will be the flat rate of $15.99 plus applicable tax.
** If you have received an incorrect item, please contact us right away and we will give direction on how to submit for an exchange.