We do offer returns on Safariland products within 15 days
of delivery. Items being returned
must not have been used and must be in new
condition. Due to
the custom nature of
Safariland holster products, we do apply a 30% restocking
fee on holsters. A 15% restocking fee
applies to all other products categories.
To complete the process for a
return:
1. Contact us, via phone (902)468-5367 or email info@safarilandcanada.ca
to submit your request for a return.
2. Send your item to us (freight is the
responsibility of the customer).
3. Once we receive the item, we will apply the 20%
restocking fee and contact you with your return total.
** If you have received an incorrect item,
please contact us right away and we will give direction on how to submit for return.
EXCHANGE POLICY
We do offer exchanges on Safariland products within 15
days of delivery. Items being returned must not have been used and must be in
new condition. Due
to the custom nature of Safariland holster products, we do apply a 30%
restocking fee on holsters. A 15% restocking fee applies to all other products
categories.
To
complete the process for an exchange:
1.
Contact us, via phone (902)468-5367 or email
info@safarilandcanada.ca
to submit your request for an exchange.
2.
Send your item to us (freight is the
responsibility of the customer).
3.
If the new items are non-stock items we will
place the order once we receive the old items.
4.
The customer is responsible for the price
difference if the new item is a higher price. You will be issued a refund if
the cost of the new item is lower.
5.
The customer will be responsible for the cost of
freight to send the new item. The cost of the freight will be the flat rate of
$15.99 plus applicable tax.
** If you have received an
incorrect item, please contact us right away and we will give direction on how
to submit for an exchange.